Your Questions About Data, Rights and Account Security
We collect your name, email address, phone number, date of birth, and payment method details (DANA, OVO, GoPay or QRIS account identifier). We also log your IP address and device type for security. This information is used to verify your identity, process deposits and withdrawals, and prevent fraud.
Deposit and withdrawal records are retained for five years for audit and compliance purposes. Gameplay transaction logs are kept for one year after your last account activity. You can request a copy of your records by contacting support with your username.
Yes. Log into your account, visit settings, and update your email or phone number directly. To request deletion of non-essential data or to see what we hold, contact support via live chat or email. We respond within fifteen days with copies or confirmation of changes.
When you request closure, your login access is disabled immediately and your account enters a closed state. Any remaining balance is processed as a withdrawal to your registered payment method. We keep records as required by law but do not reuse your username.
DANA, OVO, GoPay and QRIS details are encrypted during transfer and processed through secure payment gateways. We do not store full card numbers. Each payment is verified and logged. If you notice suspicious activity, contact support immediately.
Only authorized holybet77 staff members can access your account data, and only for purposes like identity verification, fraud investigation, or customer support. We do not share your data with marketing companies or advertisers. Third-party payment processors see only what is necessary to complete your transaction.
We use session cookies to keep you logged in and functional cookies for your preferences. We do not use tracking cookies for advertising profiles. You control all cookies via your browser settings. Disabling session cookies will log you out; functional cookies are optional and do not affect play.
